Not to be confused with an IP PBX, our VoIP management system delivers robust and adaptable VoIP Softswitch features. This enables you to have full control over your customer's Voice over IP. The key offerings include voice rate management, SIP trunk management, credit limit and prepayment management, analytics, and seamless integration with existing billing platforms. With the added benefit of competitive wholesale voice rates, you can customise rate sheets, allowing for differing margins for different customers. Our platform assures superior reliability, operational efficiency, and profitability.
SIP trunks created on our system can be assigned to associated rates. This lets you offer various services, such as FTTH, with a voice account and a SIP trunk with a higher call rate margin. Some FTTH providers charge a monthly recurring cost for the SIP trunk, which can help enhance your FTTH margins. SIP trunks can also be used on IP PBXs you provide to your customers and assigned a different rate sheet with lower margins as business customers tend to have higher call volumes.
For your smaller customers, our system offers basic IP PBX features, such as Interactive Voice Response (IVR), Follow Me (Call Forwarding), Call Transfers, Voicemail, Balance Reporting, and Callback. If additional features are required, a full IP PBX implementation will be necessary.
We assist you with the management of the portal until such time you are confident to manage internally, alternatively, we can manage the Billing Platform administration on your behalf.
We have created 6 walkthroughs on the platform which are on our YouTube channel.
Efficient and cost-effective call direction.
Comprehensive solutions for billing, including rate sheets customisation, real-time analytics, and seamless integration with existing platforms.
Ensuring the protection of your network and customer data.
Compatibility with various VoIP protocols and equipment from different vendors.
Tools for customer management, including onboarding, support, and CRM integration.
Smooth handling of Direct Inward Dialling.
Easy creation and management of Session Initiation Protocol (SIP) accounts.
For customers not requiring a full IP PBX.
Our offering includes an expansive array of detailed features ranging from:
We offer a secure, streamlined service, providing per-customer invoice templates, multiple billing increments, credit limit and prepayment management, automatic and batch invoicing, and more.
Switching protocols include
TCP, UDP, RTP, RTCP, and audio codec support for G.711 (a/u), G.723.1 (passthrough only), G.729a, G.726, GSM, G.722, Speex (8kHz using 20ms ptime), OPUS, among others.
Routing features include
Least Cost Routing (LCR), Forced/preference routing, adaptive routing based on ASR/ACD formula, and more. For security, we offer IP blocking, a built-in high-performance IP firewall, password security controls, protection against brute-force attacks, and more.
For seamless integration with third-party ERP, CRM, CMS, OSS/BSS software, our XML-based API integration is perfect. (Splynx Radius Integration)
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