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Network Platforms has cost-effective, integrated and advanced IP PBX and VoIP communication services offerings. They can be customised to suit your business, tailored to match your budget and will transform the way in which you communicate with customers, stakeholders and employees.

In light of how telecommunication costs are on the rise, our solutions can save up to 45% less on local landline and mobile phone calls, and up to 60% less on international calls. We provide a number of different solutions when it comes to voice applications with a variety of aspects and organisation-specific benefits.

Our solutions include:


  • Android and IOS client app
  • Host desking
  • Call recording
  • Voicemail/music on hold
  • Click2call extension
  • Receive faxes via email as PDF
  • Call queues/IVR’S
  • Video conferencing with WebRTC
  • Includes softphones for Mac and Windows
  • Live chat and talk: connect with customers from your website
  • Receive voicemail via email
  • Switchboard queue manager view
  • Call recordings management
  • Call recordings search
  • Manage IP phones network-wide from a central console
  • Update and manage IP phone firmware network-wide

Application Integration:

  • Office 365 (address book only)
  • Microsoft Outlook,
  • Salesforce
  • Microsoft Dynamics
  • Google Contacts
  • Zendesk
  • Freshdesk
  • Datev
  • Hotel Module
  • Fidelio Certified
  • Zoho
  • ConnectWise
  • Vtiger

Hotel PBX integration - PMS Integration Ensures Maximum Efficiency

The Hotel PBX module integrates with Property Management Systems so that staff can perform most functions from within the Hotel Management Software. Some of the most popular PMS systems that the Hotel PBX works with are Protel, roomMaster and Micros-Fidelio. Below is a list of supported PMS systems through Network Platforms:

  • InnQuest room Master 2000
  • Fidelio-Opera
  • MICROS-Fidelio
  • Fidelio
  • Protel
  • Brilliant Hotels software

Working with Network Platforms, you can benefit from the following features:

  • Display guest name on reception, room service and management phones
  • Wake up calls, check-in / check-out, Do Not Disturb
  • Maid status - allows housekeeping to set room status via phone
  • Always know who’s calling – ensure that guest satisfaction levels are met using the 3CX Hospitality PBX
  • Caller ID allows the front desk to provide a completely personalised service
  • Integrate 3CX Hotel module seamlessly with your PMS
  • Hotel staff have access to the simple yet powerful Web interface
For more information about voice over IP for your business, contact us.

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